Our Privacy Policy

Your privacy matters to us!

Native Horizons Vegetation Management, LLC (“Native Horizons,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information our clients provide to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, request an assessment or service, communicate with us, or become a client.

Last Updated: August 25, 2026

Information We Collect

We may collect information you voluntarily provide to us, including:

Name
Property or service address
Mailing address
Email address
Telephone number
Information submitted through website forms
Information provided by telephone, email, or text message
Property and vegetation information related to requested services
Quotes, jobs, invoices, payments, and service history
Photographs or other information you provide regarding vegetation or your property
We may also collect limited technical information when you visit our website, such as browser, device, and website-usage information.

How We Use Your Information

We may use your information to:

Respond to inquiries and requests for service from you
Schedule property assessments and treatments
Prepare and send quotes
Communicate about appointments, treatments, scheduling changes, and weather-related changes
Send appointment confirmations and reminders
Provide estimates, invoices, receipts, and other service-related communications
Maintain records of services provided
Respond to questions and provide customer support Improve our services and business operations
Comply with applicable legal, regulatory, insurance, and recordkeeping requirements

Text Messages and SMS Communications

If you provide your mobile telephone number you consent to receive text messages from Native Horizons Vegetation Management. We may send you service-related text messages, including appointment confirmations, reminders, scheduling updates, treatment notifications, weather-related changes, quote or invoice notifications, and responses to your inquiries.

Message frequency varies depending on your services and communications with us. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information provided below.

Mobile information, including telephone numbers and SMS opt-in data or consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

How We Share Information:

We do not sell or rent your personal information. We may share information with professional service providers that assist us in operating our business, such as customer-management, field-service, scheduling, communications, payment-processing, website-hosting, accounting, and other business-service providers. These providers may access information only as necessary to perform services on our behalf to help give you excellent service, or as otherwise required by law.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Native Horizons, our clients, or others.

Mobile emails, telephone numbers and SMS opt-in information will not be shared with third parties or affiliates for their marketing or promotional purposes.

Service Referrals: We have been in the eradication business for over 25 years. In that time, we have come across other quality companies who cover areas we do not prefer to cover. These companies each have their own operations, websites, advertising, pricing, and service areas. Out of a desire for you to get quality service, if we are unable to provide the service you are requesting, including when a property is outside our service area, we will refer you to another trusted professional service provider who we know will not sell, rent, or share your information with third parties or affiliates for marketing or promotional purposes. We share the information reasonably necessary for that provider to contact you regarding your request. This sharing is solely for the purpose of facilitating the referral you requested with someone who will serve you well and do a quality job. Not for third-party marketing or promotional purposes.

Data Security:

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We may retain client and service information for as long as reasonably necessary to provide services, maintain business records, comply with legal or regulatory requirements, resolve disputes, and enforce agreements.

Your Choices and Rights

You may contact us to request that we update or correct personal information we maintain about you.
You may also request deletion of personal information, subject to information we may need to retain for legitimate business, contractual, insurance, regulatory, or legal purposes.
You may opt out of SMS communications at any time by replying STOP.

Third-Party Services

Our website and business operations may use third-party services to help us manage scheduling, client communications, payments, website functionality, and other business activities. These third parties may maintain their own privacy policies governing their handling of information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us:

If you have questions about this Privacy Policy or how your information is handled, please contact:
Native Horizons Vegetation Management, LLC
Email: [email protected]
Website: nativehorizonsco.com